Outdoor Design Studio, Inc. (herein referred to as ODS) warranties the original purchaser for a period of one (1) year craftsmanship, and “LIFETIME” material integrity, for residential and commercial use from the starting date of shipment. This warranty covers any defects in the manufacturing and workmanship of the product components. Defect is defined as imperfections that impair the original function of the product, and ten (10) years material integrity.
ODS shall not be liable for any failure, defect or damage resulting from or connected with the following:
ODS’s use of Sunbrella fabrics: Sunbrella Factory warranty applies to ODS product application and accessories unless defect and/or damage caused by any items listed above. Customer Specified Fabrics warranty on a case by case basis.
The original purchaser is responsible for providing ODS with the proper documentation needed to determine a resourceful solution to the defect. The original purchaser will be responsible for all shipping costs that may apply if after thirty (30) days from the original purchase date and must be shipped in original packaging. Proper documentation required will include but is not limited to proof of purchase with original receipt, and written explanation of how the defect occurred. Once proper documentation has been evaluated by ODS and defect is found to be within our warranty guidelines the consumer will be notified of our recommended solution. Possible solutions are replacement or repair of defective furniture, replacement or repair of defective component or authorization to have product repaired by a third party. ODS will not be held accountable
for color or pattern variance by any new replacement section or pieces. We reserve the right to discontinue or modify any product line or color without notifying the original purchaser. If the original product is not available, we retain the right to choose to provide replacement material of equal or lesser value / quality.
We reserve the right, at our sole discretion, to change, modify or otherwise alter this warranty at any time. Such modifications shall become effective immediately upon the posting thereof.